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IT532 - SYSTEMS ANALYSIS - CLASS 2
MANAGEMENT FUNCTIONS

We look at the information needs of managers and executives to gain some idea of the types of problems they solve and the characteristics of their decision making.

Management Activities (Top)

CHARACTERISTIC LEVELS OF DECISION MAKING
Operational Tactical Strategic
   Time Horizon Daily Weekly/Monthly Yearly
Activities
   Level of Complexity Low Moderate Very High
   Degree of Judgement Low Moderate Very High
   Degree of Structure High Moderate Low
Information Needs
   Use of External Information Low Moderate Very High
   Need for Aggregate Information Low Moderate Very High
   Use of Internal Information Very High High Moderate/Low
   Need for Detailed Information Very High Moderate Very Low
   Need for OnLine Information Very High High Moderate


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Prepared by David L. March -- Last Revised on April 15, 2000
COPYRIGHT © 1998-2000 BY DAVID L. MARCH